All fees, policies and procedures
- Free initial 60 minute Meet & Greet Mon-Fri (9am-5pm). Before/After hours and Weekends incurs a $5.00 charge.
- If we need another meet & greet…$10.00 charge.
- Keys and codes must be given the day of meet & greet, if not, pick-up/drop-off key fee is $10.00.
- Payment expected on day of service.
- Late payment charge…50% of rate.
- Returned check charge…$20.00.
- Short notice bookings fee( less than 24 hours notice)…$5.00.
- Daily walking cancellation on day of service…50% of rate.
- Overnight cancellations…to incur no charge, must be at least 2 FULL weeks in advance. 1 FULL week in advance incurs a 50% charge. Last minute cancellations ( less than 7 days) incurs 100% charge.
- Holidays…Walks add $5.00. Overnights add $10.00.
Holidays include; New Year’s Day, Easter, Passover, Memorial Day, Independence Day, Labor Day, Rosh Hashana, Yom Kippur, Thanksgiving, Christmas Eve and Christmas Day.
- All prices are for 1 dog, all additional dogs add $5.00 per dog.
- Household Emergencies…Please provide name/number of your maintenance company or person you rely on. (Examples; leaking or burst pipes, malfunctioning water heaters, A/C units, etc.)
- If use cleaning services, maintenance company, friend, family or neighbor…Please inform me ahead of time or inform them of me.
- All animals must be up to date on vaccinations.
- Please have extra food, medication, treats and kitty litter on hand. If anything runs out there’s a $10.00 charge for purchasing more.
- Drop-in fee…$10.00. (Examples; check to make sure iron/oven are off, close/open windows/garages, etc.)